Motivating Remote Workers During COVID-19 Outbreak: Job Demands-Resources Perspective

Sevgi Emirza ()
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Sevgi Emirza: Dokuz Eylül University, Faculty of Business

Chapter 22 in Leadership After COVID-19, 2022, pp 377-406 from Springer

Abstract: Abstract The COVID-19 outbreak has dramatic effects on organizations and organizational members across the globe. Many organizational members have gone through a drastic change and become remote workers almost overnight. Because this abrupt shift to remote working was mandatory rather than optional, the extant knowledge of remote working might not be easily generalized in such an unprecedented context. By drawing on job demands-resources theory, this study aims to explore how leaders have attempted to motivate employees forced to remote work. For this purpose, semi-structured interviews with 12 employees working from home were conducted. Accordingly, two job demands (long working hours and work overload) were identified as demotivating factors. Conversely, five job resources (supervisory communication, supervisory technical support, supervisory social support, rewards and recognition, and flexibility and job control) were identified as motivating factors.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:fuobcp:978-3-030-84867-5_22

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DOI: 10.1007/978-3-030-84867-5_22

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