ChatGPT in Government

Jerry Huang and Ken Huang ()
Additional contact information
Jerry Huang: Metabase
Ken Huang: DistributedApps.ai

Chapter Chapter 10 in Beyond AI, 2023, pp 271-294 from Springer

Abstract: Abstract This chapter explores the transformative potential of ChatGPT and Web3 in the realm of government services. Notwithstanding the slower pace of adoption compared to sectors like finance and education, the impact of these innovative technologies on public administration can be substantial. The chapter offers a detailed overview of how ChatGPT can enhance citizen engagement, streamline administrative processes, aid in policy development and analysis, and encourage inter-agency collaboration. It discusses potential applications, such as improving governmental communication, automating mundane tasks, and identifying policy trends. Equally important, the chapter addresses the ethical challenges that come with the use of AI in government, including data privacy, security, transparency, and the necessity of maintaining public trust. Moreover, the chapter introduces the exciting possibility of integrating ChatGPT with Web3 to revolutionize government services like citizen services, tax filing, and voting processes. This prospective examination underscores the future potentialities of these technologies, serving as an insightful guide for governments intending to leverage AI and blockchain technologies to improve their citizen services.

Keywords: ChatGPT; Generative AI; Government services; Citizen engagement; Public administration; Policy development; Inter-agency collaboration; Ethical considerations; Web3 integration; Transparent voting; Tax filing automation (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:fuobcp:978-3-031-45282-6_10

Ordering information: This item can be ordered from
http://www.springer.com/9783031452826

DOI: 10.1007/978-3-031-45282-6_10

Access Statistics for this chapter

More chapters in Future of Business and Finance from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().