Virtual teams and software project management success in a developing country: an empirical study

Rutuparn Anil Pandey, Nidhi Shridhar Natrajan (), Rinku Sanjeev and Chitra
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Rutuparn Anil Pandey: Symbiosis International (Deemed University)
Nidhi Shridhar Natrajan: SIU
Rinku Sanjeev: SIU
Chitra: SIU

International Journal of System Assurance Engineering and Management, 2024, vol. 15, issue 6, No 54, 2689-2703

Abstract: Abstract The globalization of software development processes and outsourcing of software development projects worldwide has led to the creation of virtual teams. These teams are fraught with challenges due to the geographical dispersion of members, differences in time zones, and different cultures. Virtual teams have become an essential aspect of software development projects. Even after many advancements in this area and the challenges posed by virtual teams, the current rate of software project success generates the need to study this area. A quantitative approach is used to study the responses provided by team members working as a part of a virtual team and involved in software projects in the Indian IT industry. The responses received were analyzed using regression analysis to propose and evaluate the proposed research model. The finding of the research indicates that virtual team attributes, such as technological augmentation, team dynamics, diversity, and strategic decision-making, have a significant impact on software project outcomes. In a Virtual team setting, the model developed during this research will serve as a valuable resource for the project leaders to comprehend the factors that influence project success and assist in implementing policies towards successful software projects. The research findings substantiate the previous research done for Virtual teams in developed countries, and the dimensions are evaluated in a completely new environment for developing countries like India.

Keywords: Virtual teams; Software projects; Project success; Team diversity; Team dynamics; Technology augmentation; Strategic decision making (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s13198-024-02290-2

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