Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives

Rajesh Chandwani () and Rahul De’ ()
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Rajesh Chandwani: Indian Institute of Management, Ahmedabad
Rahul De’: Indian Institute of Management, Bangalore

Information Systems Frontiers, 2017, vol. 19, issue 4, No 19, 955-968

Abstract: Abstract This paper focuses on telemedicine implementation, which can be used to extend modern medical knowledge to remote areas in developing countries. By examining doctor- patient interactions in the context of a telemedicine program in India, we posit how the behaviour of the actors interacting over virtual media is determined by interplay between two dominant institutional logics, namely logic of care and logic of choice. The paper draws on the tenets of institutional logics to extend the theoretical understanding about processes of engagement of actors with a new technology and explicates how the engagement evolves with the use of technology. The research emphasizes the essential role of considering the dynamics of logic of care and logic of choice in the design and implementation process.

Keywords: Telemedicine; Doctor-patient interaction; Logic of care; Logic of choice; Qualitative study; India (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (2)

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DOI: 10.1007/s10796-016-9643-0

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