Leveraging Digital Technologies in Logistics 4.0: Insights on Affordances from Intralogistics Processes

Tobias Albrecht (), Marie-Sophie Baier, Henner Gimpel, Simon Meierhöfer, Maximilian Röglinger, Jörg Schlüchtermann and Lisanne Will
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Tobias Albrecht: FIM Research Center
Marie-Sophie Baier: FIM Research Center
Henner Gimpel: FIM Research Center
Simon Meierhöfer: FIM Research Center
Maximilian Röglinger: FIM Research Center
Jörg Schlüchtermann: University of Bayreuth
Lisanne Will: FIM Research Center

Information Systems Frontiers, 2024, vol. 26, issue 2, No 20, 755-774

Abstract: Abstract Emerging digital technologies are transforming logistics processes on a large scale. Despite a growing body of knowledge on individual use cases ranging from collaborative robots to platform-based planning systems in the frontline industrial development of Logistics 4.0, organizations lack a systematic understanding of the opportunities digital technologies afford for logistics processes. To foster such understanding, this study takes an intra-organizational perspective as a central starting point for digitalization initiatives toward Logistics 4.0. It synthesizes current academic research and industrial insights from a systematic literature review and an expert interview study through an affordance lens. The result is a catalog and conceptual framework of ten digital technology affordances in intralogistics (DTAILs) and 46 practical manifestations. Thereby, this study contributes to understanding and leveraging the opportunities digital technologies afford in a leading-edge information systems application domain. It serves as a foundation for further theorizing on Logistics 4.0 and for structuring strategic discussions among organizational stakeholders.

Keywords: Affordance theory; Digital technology; Industry 4.0; Logistics 4.0; Logistics process; Supply chain management (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s10796-023-10394-6

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