Transforming Government: Vision and Journey

Nagy K. Hanna ()
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Nagy K. Hanna: University of Maryland

Chapter Chapter 3 in Transforming Government and Building the Information Society, 2010, pp 67-91 from Springer

Abstract: Abstract For a variety of reasons, public agencies at all levels are pressed to respond to growing challenges. e-Government provides powerful tools and new opportunities to address both old and new public sector challenges. The use of ICT can significantly improve the range and quality of public services to citizens and businesses while making government more efficient, effective, responsive, transparent, and accountable.

Keywords: Business Process; Public Service; Managerial Flexibility; Knowledge Management System; Future Government (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:spr:innchp:978-1-4419-1506-1_3

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DOI: 10.1007/978-1-4419-1506-1_3

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