Little's Law

John D. C. Little and Stephen C. Graves

Chapter 5 in Building Intuition, 2008, pp 81-100 from Springer

Abstract: The average waiting time and the average number of items waiting for a service in a service system are important measurements for a manager. Little's Law relates these two metrics via the average rate of arrivals to the system. This fundamental law has found numerous uses in operations management and managerial decision making.

Keywords: Arrival Rate; Busy Period; Average Wait Time; Maternity Ward; Stationary Stochastic Process (search for similar items in EconPapers)
Date: 2008
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DOI: 10.1007/978-0-387-73699-0_5

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