Course Evaluation Using Preference Disaggregation Analysis: The Case of an Information Communication Technology Course

Ioannis Sitaridis (), Fotis Kitsios (), Stavros Stefanakakis () and Maria Kamariotou ()
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Ioannis Sitaridis: University of Macedonia
Fotis Kitsios: University of Macedonia
Stavros Stefanakakis: University of Macedonia
Maria Kamariotou: University of Macedonia

Chapter Chapter 13 in Handbook of Operations Research and Management Science in Higher Education, 2021, pp 389-418 from Springer

Abstract: Abstract The purpose of this chapter is to evaluate students’ satisfaction attending an Information Communication Technology (ICT) course. An adapted version of the Course Experience Questionnaire (CEQ) was used in order to evaluate students’ satisfaction, based on their experience. The 36-item scale includes measures for Good teaching, Clear Goals, Appropriate Workload, Appropriate Assessment, and Independence in Learning and development of Generic Skills. The data were analyzed using preference disaggregation analysis, a method of multiple criteria analysis, based on the principles of ordinal regression. The findings of this chapter provide many practical implications for educators because they can identify the strengths and weaknesses of the course. Therefore, they can improve teaching weaknesses based on students’ satisfaction rates. Additionally, the methodology that was used will provide curriculum designers with a tool in order to evaluate their current courses and will support them to incorporate improved educational approaches in the future. Multi-criteria decision analysis offers many benefits for education practitioners, such as the identification of problems as well as the opportunity to prioritize the necessary interventions for improving their teaching. Last but not least, this method supports educators to organize the course more flexibly and facilitate students communicate with teachers and participate more actively in the educational process.

Keywords: Course evaluation; Multi-criteria analysis; Disaggregation analysis; Satisfaction; ICT course (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/978-3-030-74051-1_13

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