Benchmarking

Alireza Amirteimoori, Biresh Sahoo (), Vincent Charles and Saber Mehdizadeh ()
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Alireza Amirteimoori: Rasht Branch, Islamic Azad University
Vincent Charles: Pontifical Catholic University of Peru
Saber Mehdizadeh: Rasht Branch, Islamic Azad University

Chapter Chapter 1 in Stochastic Benchmarking, 2022, pp 1-11 from Springer

Abstract: Abstract Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.

Date: 2022
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DOI: 10.1007/978-3-030-89869-4_1

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