Exploring Human Resource Management Digital Transformation in the Digital Age

Jie Zhang and Zhisheng Chen ()
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Jie Zhang: Nanjing University of Aeronautics and Astronautics
Zhisheng Chen: Nanjing University of Aeronautics and Astronautics

Journal of the Knowledge Economy, 2024, vol. 15, issue 1, No 59, 1482-1498

Abstract: Abstract The purpose of this study is to explore how human resource management can be digitally transformed in the context of the digital economy. The drivers, directions, and impacts of human resource management digital transformation constitute the major study content. The study proposes that five factors—internal customer digital needs, industry digital innovation, competitor challenges, digital innovation governance, and digital era needs—drive human resource management digital transformation. It analyzes the essence of the human resource management digital transformation, such as digital workplace, digital human resource management processes, and digital employee services. Particularly, the study points out that digital human resource management processes refer to the implementation of selection, training and development, and assessment functions leveraging state-of-the-art digital technologies. It is emphasized that although digital transformation brings benefits for business development, its potential impacts cannot be ignored, including how the old and new human resource management systems are converted and the negative effects of the new system.

Keywords: Human resource management; Digital transformation; Drivers; Transformation directions; Implications (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s13132-023-01214-y

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