What Drives Citizen’s Participate Intention in Smart City? An Empirical Study Based on Stimulus-Organism-Response (SOR) Theory

Yanan Wang, Wenkun Zhang () and Jinhua Chu
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Yanan Wang: Shandong college of Electronic Technology
Wenkun Zhang: Shandong jiaotong University
Jinhua Chu: Shandong jiaotong University

Journal of the Knowledge Economy, 2024, vol. 15, issue 3, No 7, 10088-10110

Abstract: Abstract Citizen participation in smart city projects is currently a hot issue, but there is a lack of quantitative research exploring this topic. Furthermore, little is known about how a sense of responsibility drives their participation in smart cities. Therefore, this paper aims to empirically explore how a sense of responsibility affects the willingness to participate in smart cities from the perspective of citizens. Based on the stimulus-organism-response (S-O-R), a research model was constructed to explore the effect of information publicity, government transparency and subjective norms on the sense of responsibility, which leads to citizen participation intention. A total of 283 survey data were collected from Jinan, China, and structural equation models (SEMs) were used to test the relevant hypotheses. The results show that information publicity has a positive effect on citizen participation intention. Government transparency and subjective norms both have direct and significant impacts on citizens’ sense of responsibility, which in turn has a positive effect on their participation intention. The moderation effect of information quality is not significant. This study contributes to the research stream on smart city participation. Not only does it contribute to further understanding the main factors that affect residents' participation in the construction of smart cities, but it also contributes to the implementation of bottom-up strategies and practices for smart city construction.

Keywords: Smart city; Participate intention; Information publicity; Sense of responsibility (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s13132-023-01472-w

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