AI in Human Resource Management: Literature Review and Research Implications

Yuming Zhai (), Lixin Zhang () and Mingchuan Yu ()
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Yuming Zhai: Shanghai Institute of Technology
Lixin Zhang: Shanghai Institute of Technology
Mingchuan Yu: College of Business Administration, Ningbo University of Finance and Economics

Journal of the Knowledge Economy, 2024, vol. 15, issue 4, No 30, 16227-16263

Abstract: Abstract This study sorted out the literature on the application of AI in HRM from 2012 to 2021 using CiteSpace to derive the history of research in this field. Further, the research emphasis has shifted from the AI algorithm level to the application level. We proposed a conceptual paradox model to explain the positive and negative effects of AI in workplaces. We also discussed theoretically the practical implications of this study. Finally, this study offers relevant information that can help support and expand future research.

Keywords: Artificial intelligence; Human resource management; Bibliometric review; Paradox lens (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s13132-023-01631-z

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