Developing Crisis Training Software for Local Governments—From User Needs to Generic Requirements

Monika Magnusson (), John Sören Pettersson (), Peter Bellström () and Henrik Andersson ()
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Monika Magnusson: Karlstad University
John Sören Pettersson: Karlstad University
Peter Bellström: Karlstad University
Henrik Andersson: Karlstad University

A chapter in Advances in Information Systems Development, 2019, pp 79-96 from Springer

Abstract: Abstract In this paper, we identify, analyze and propose generic requirements for software aiming at supporting crisis management training in local governments. The study builds on a Swedish-Norwegian R&D project based on a quadruple helix model. A design science approach was applied and the artifact presented in this paper is a list of generic requirements. The generic requirements are divided into overall requirements, requirements connected to the trainer’s role and requirements connected to the trainee’s role. The requirements are also mapped to the problems and opportunities identified in the project. Finally, we present examples of elaborations of the addressed requirements based on software design considerations. The presented requirements and the systems development process that was used provide guidelines for systems analysts and developers in future systems development projects aiming at constructing new software for crisis management training.

Keywords: Crisis management training; Crisis exercises; Design science research; Requirements engineering; User needs analysis (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-22993-1_5

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DOI: 10.1007/978-3-030-22993-1_5

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