What Do We Really Need? A Systematic Literature Review of the Requirements for Blockchain-Based E-government Services

Julia Amend (), Julian Kaiser (), Lucas Uhlig (), Nils Urbach () and Fabiane Völter ()
Additional contact information
Julia Amend: University of Bayreuth
Julian Kaiser: University of Bayreuth
Lucas Uhlig: University of Bayreuth
Nils Urbach: Frankfurt University of Applied Sciences
Fabiane Völter: University of Bayreuth

A chapter in Innovation Through Information Systems, 2021, pp 398-412 from Springer

Abstract: Abstract Information Systems research acknowledges the importance of identifying requirements to ensure the artifact’s relevance. However, many research articles addressing blockchain technology for e-government capture the requirements that need to be fulfilled only implicitly by defining system objectives or evaluation criteria. Furthermore, focusing on specific use-cases encompasses the risk of overlooking those requirements, which are not as obvious but equally important. This procedure causes uncertainty regarding the requirements a blockchain-based e-government service needs to fulfill. Therefore, we conducted a systematic literature review on blockchain-based government-to-citizen (G2C) e-government services. On this basis, we categorized the requirements as we find that they address either the data of the system, the user, or the system itself. Our categorization provides a structured overview supporting researchers in conducting research on blockchain technology in the public sector and giving practitioners input to develop, test, and evaluate new blockchain-based G2C e-government services.

Keywords: e-government; Blockchain; Requirements; Literature review; Public service (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-86790-4_27

Ordering information: This item can be ordered from
http://www.springer.com/9783030867904

DOI: 10.1007/978-3-030-86790-4_27

Access Statistics for this chapter

More chapters in Lecture Notes in Information Systems and Organization from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().