Developing Digitalization Mindset and Capabilities: Preliminary Results of an Action Research Study

Ralf Plattfaut () and Vincent Borghoff ()
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Ralf Plattfaut: Fachhochschule Südwestfalen, Process Innovation and Automation Lab
Vincent Borghoff: Fachhochschule Südwestfalen, Process Innovation and Automation Lab

A chapter in Innovation Through Information Systems, 2021, pp 155-161 from Springer

Abstract: Abstract Organizations around the globe are faced with the digital transformation. However, many of these organizations, lack the corresponding individual skills and mindsets as well as the organizational capabilities to drive digital transformation. This short paper reports on preliminary results of an action research study. We conceptualize organizational digitalization capabilities as dynamic capabilities and create a theoretical understanding of these capabilities with their corresponding microfoundations, i.e., the individual employee’s skills and mindset. Based on an in-depth nine months’ action research study we aim to show in how far outside consulting support will change individuals’ mindsets and skills as well as organizational capabilities. We thus contribute to both theory on organizational capability-building as well as dynamic capability theory.

Keywords: Digitalization; Skills; Mindset; Dynamic capabilities (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-030-86800-0_12

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DOI: 10.1007/978-3-030-86800-0_12

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