Human Resources Issues in Metaverse

Myrto Dimitriou (), Constantinos Zissimopoulos, Konstantinos Piliounis and Natasha Maria Valentine
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Myrto Dimitriou: Rome Business School
Constantinos Zissimopoulos: Aegean College
Konstantinos Piliounis: Rome Business School
Natasha Maria Valentine: Rome Business School

A chapter in Leading and Managing in the Digital Era, 2024, pp 223-237 from Springer

Abstract: Abstract Digital technology is becoming increasingly connected with our everyday life, transforming not only the way we communicate, learn and relax but also how we live and work: a Metaverse workplace is in the making. Initially adopted by industries like gaming and fashion, an expanding array of sectors, including technology, finance, and health, are now utilizing the Metaverse for commercial applications. The results are increased brand loyalty and revenues, optimization of the product design and creation processes, offering a new avenue towards sustainability. As businesses navigate this novel terrain, the role of Human Resources is pivotal in shaping the future of work. A new strategy will be required for virtual recruitment, employee training and development, and at the same time businesses will need to consider how they can create safe and effective virtual workspaces that foster productivity and engagement, while addressing potential challenges such as virtual fatigue and burnout. The primary objective of this paper is to elucidate the role of HR in ensuring that the Metaverse evolves into a safe and inclusive work environment. Furthermore, it underscores the urgency of establishing a legal framework to regulate this complex and largely uncharted domain, thereby providing a foundation for sustainable and ethical practices in the Metaverse workplace.

Date: 2024
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DOI: 10.1007/978-3-031-65782-5_15

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