Emerging Paradigms in Tourism Industry: Smart Tourism and Local Development

Francesco Russo (), Alessia Munnia, Angelo Bonfanti, Melita Nicotra and Marco Romano
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Francesco Russo: University of Catania
Alessia Munnia: University of Catania
Angelo Bonfanti: University of Verona
Melita Nicotra: University of Catania
Marco Romano: University of Catania

A chapter in Digital (Eco) Systems and Societal Challenges, 2024, pp 151-168 from Springer

Abstract: Abstract Destination management has undergone a profound transformation under the wave of the shift toward smart tourism. The aim of the paper is to provide an overview of this emerging change and, adopting a deductive approach, derive propositions to enhance the overall understanding of the phenomenon. The originality of our contribution lies in the attempt to relate smart tourism to local development. Social Media, and the enormous amount of data generated (Big Data) are crucial factors in increasing the degree of smartness of a destination as well as in providing a smart touristic experience. Furthermore, low-cost carriers have further revolutionised destination management. They have established novel approaches to the booking process from the point of view of tourists, and a smarter approach in the interaction with tourists themselves. Their presence further increases the smartness of a destination and its attractiveness toward different segments of travellers, including digital nomads and potential start-uppers, who can act as key drivers of local growth and development.

Keywords: Social media; Destination choices; Low-cost airlines; Local development; Smart cities; Start-ups creation (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/978-3-031-75586-6_9

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