Towards a Taxonomy for Neighborhood Volunteering Management Platforms

Hans Betke (), Michaelle Bosse (), Fotini Tzavala-Reusch (), Stephan Kuehnel () and Stefan Sackmann ()
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Hans Betke: Fraunhofer Institute for Open Communication Systems, Fraunhofer Center for the Security of Socio-Technical Systems
Michaelle Bosse: Martin-Luther-University Halle-Wittenberg, Chair for Information Systems, Esp. Business Information Management
Fotini Tzavala-Reusch: Martin-Luther-University Halle-Wittenberg, Chair for Information Systems, Esp. Business Information Management
Stephan Kuehnel: Martin-Luther-University Halle-Wittenberg, Chair for Information Systems, Esp. Business Information Management
Stefan Sackmann: Martin-Luther-University Halle-Wittenberg, Chair for Information Systems, Esp. Business Information Management

A chapter in Conceptualizing Digital Responsibility for the Information Age, 2025, pp 303-312 from Springer

Abstract: Abstract The management and organization of volunteering in the social sector have been strongly influenced by technological progress over the last two decades. New proposals for IT-based volunteering management platforms that draw on many elements of social media are appearing with increasing frequency. In this article, we analyzed the current state of the art and use a methodological approach to develop a taxonomy for classifying existing and emerging developments in the field. The taxonomy is intended to assist practitioners in selecting appropriate systems for their respective purposes as well as support researchers in identifying research gaps. The resulting research artifact has undergone an initial evaluation and can support maintaining a better overview in a growing subject area.

Keywords: Volunteer management; Information and communication system; Volunteer platform; Taxonomy; Social engagement (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/978-3-031-80119-8_19

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