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Barriers Along the Digital Social Innovation Process: A Structured Literature Review

Christoph Buck (), Laura Kempf (), Katharina Kneissel () and Anna Krombacher ()
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Christoph Buck: University of Applied Sciences Augsburg
Laura Kempf: University of Bayreuth
Katharina Kneissel: University of Bayreuth
Anna Krombacher: University of Bayreuth

A chapter in Conceptualizing Digital Responsibility for the Information Age, 2025, pp 117-133 from Springer

Abstract: Abstract Digital social innovation (DSI) is an emerging phenomenon drawing knowledge from digital innovation (DI) and social innovation (SI), offering opportunities to contribute to societal change by leveraging the potential of digital technologies. Although DSI has evoked increasing interest, research and practice are far from realising its full potential as many barriers arise along the DSI process. Thus, holistic insights into DSI process and its barriers are essential. Therefore, we identify barriers along the DSI process through a structured literature review considering DI, SI, and DSI literature. As a result, we identified 28 barriers and classified them into the DSI barrier framework. The DSI barrier framework builds on the DI framework of Kohli and Melville (2019) and extends it by including the societal environment. We thus shed light on the DSI process and provide holistic insights into the barriers along the DSI process.

Keywords: Digital social innovation; Digital innovation; Social innovation; Barriers (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-031-80119-8_8

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DOI: 10.1007/978-3-031-80119-8_8

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