Navigating Within the Digitalization Journey: Results and Implications of the First Maturity Assessment of German Public Health Agencies

Anna Lina Kauffmann (), Maria Neubauer (), Felix Reinsch (), Melina Schreiter (), Doreen Schick (), Jeannette Stark (), Katja Bley (), Nick Heidmann () and Torsten Eymann ()
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Anna Lina Kauffmann: Branch Business and Information Systems Engineering of Fraunhofer FIT
Maria Neubauer: TU Dresden
Felix Reinsch: TU Dresden
Melina Schreiter: Branch Business and Information Systems Engineering of Fraunhofer FIT
Doreen Schick: Branch Business and Information Systems Engineering of Fraunhofer FIT
Jeannette Stark: TU Dresden
Katja Bley: TU Dresden
Nick Heidmann: TU Dresden
Torsten Eymann: Branch Business and Information Systems Engineering of Fraunhofer FIT

A chapter in Transforming the Digitally Sustainable Enterprise, 2025, pp 375-391 from Springer

Abstract: Abstract The COVID-19 pandemic revealed the need for Public Health Agencies to mature digitally. To help those agencies with their digitalization endeavor, a public health agency maturity model (PHAMM) has been developed, evaluated, and employed by 366 institutions to determine their digital maturity and to prioritize actions within digitalization projects. This paper discusses the digital maturity of German public health institutions and derives first insights into components spanning the PHAMM dimensions. Public health agencies can use these components to leverage their digital maturity in future digitalization projects. Implications are discussed for how digitalization projects with an enhanced impact can be defined and for future maturity modeling research.

Keywords: Maturity model; Public health agency; Component analysis; Digital maturity; PHAMM (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/978-3-031-80125-9_22

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