“Each to His Own”: Distinguishing Activities, Roles and Artifacts in EUD Practices

Federico Cabitza (), Daniela Fogli () and Antonio Piccinno ()
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Federico Cabitza: Università degli Studi di Milano-Bicocca
Daniela Fogli: Università degli Studi di Brescia
Antonio Piccinno: Università degli Studi di Bari

A chapter in Smart Organizations and Smart Artifacts, 2014, pp 193-205 from Springer

Abstract: Abstract End-User Development (EUD) studies how to empower end users (among which, e.g., professionals and organizational workers) to modify, adapt and extend the software systems they daily use, thus coping with the evolving needs of their work organizations and the shop-floor environment. This research area is becoming increasingly important also for the cross fertilization of ideas and approaches that come from the fields of Information Systems and Human-Computer Interaction. However, if one considers the variety of research proposals stemming from this common ground, there is the risk of losing denotational precision of the key terms adopted in the common vocabulary of EUD. To counteract this natural semantic drift, the objective of this paper is to distinguish within three EUD complementary important notions, namely activities, roles, and artifacts, in order to help researchers deepen important phenomena regarding the “meta-design” of systems built to support EUD practices.

Keywords: End-user development; User task; Meta-design; Intermediary object; Knowledge artifact (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-07040-7_19

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DOI: 10.1007/978-3-319-07040-7_19

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