Socio-Technical Toolbox for Business Analysis in Practice

Peter Bednar (), Moufida Sadok () and Vasilena Shiderova ()
Additional contact information
Peter Bednar: University of Portsmouth
Moufida Sadok: Higher Institute of Technological Studies in Communications in Tunis
Vasilena Shiderova: Technical University of Sofia

A chapter in Smart Organizations and Smart Artifacts, 2014, pp 219-227 from Springer

Abstract: Abstract Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies’ understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.

Keywords: Socio-technical analysis; Contextual inquiry; Systems practice; Organizational change; Socio-technical toolbox; Systems heuristics (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-07040-7_21

Ordering information: This item can be ordered from
http://www.springer.com/9783319070407

DOI: 10.1007/978-3-319-07040-7_21

Access Statistics for this chapter

More chapters in Lecture Notes in Information Systems and Organization from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().