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How to Integrate Languages on Safety: A Participatory Information System to Improve Risk Management

Marco Trizio (), Cristiano Occelli () and Alessandra Re ()
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Marco Trizio: University of Torino
Cristiano Occelli: University of Torino
Alessandra Re: University of Torino

A chapter in Reshaping Accounting and Management Control Systems, 2017, pp 41-52 from Springer

Abstract: Abstract The chapter presents a participatory method to develop an information system on occupational risk. Sharp-end operators, who constantly deal with unplanned interactions occurring within the socio-technical work system, accumulate a specific experience, centred on risk scenarios rather than on risk factors. To highlight this experience and benefit from the operators’ holistic view on risk, we carried out a descriptive analysis of work activity in three hospital laboratories using an elicitation interview: the “Instructions to the Double”. Several multi-factor risk scenarios emerged. These narrative data were structured into an information system where each work activity is associated with multi-factor risk scenarios. The graphic presentation of work activities and their associated risks provides a common cognitive reference that fosters communication between safety and work domain experts in their different languages, for a more effective and comprehensive risk management.

Keywords: Descriptive activity analysis; Participatory risk analysis; Instructions to the Double; Risk management information systems (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-49538-5_3

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DOI: 10.1007/978-3-319-49538-5_3

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