Application of RFID Technology to Reduce Overcrowding in Hospital Emergency Departments

Rajip Raj Thapa (), Moshiur Bhuiyan (), Aneesh Krishna () and P. W. C. Prasad ()
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Rajip Raj Thapa: Charles Sturt University
Moshiur Bhuiyan: Enterprise Cloud Systems
Aneesh Krishna: Curtin University
P. W. C. Prasad: Charles Sturt University

A chapter in Advances in Information Systems Development, 2018, pp 17-32 from Springer

Abstract: Abstract Australian hospital Emergency Departments (ED) are experiencing challenges due to overcrowding despite the government’s regular initiative of improved model of care. Australian Triage model of care within ED has not been able to prove reflective for ramification of the issues associated with overcrowding. This paper explores the opportunity for the use of Radio Frequency Identification (RFID) technology in hospital ED to reduce overcrowding. The Australian ED model of care with Triage scale and improved patient journey were studied. The best possible RFID integration was sought and evaluated against health care domain’s model of care. Potential indicators of suitability were ED length of stay, ED wait times. Ambulance diversions were studied and contrasted from the start of the patient journey to the end of the patient’s treatment cycle, to find opportunities for the implementation of RFID technology. Based on the results of the study, it is recommended that RFID implementation be tested in actual scenarios to realise the potential benefits.

Keywords: Radio frequency identification (RFID); Healthcare; Emergency departments (ED); Length of stay; Patient waiting times; Hospital information system (HIS) (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-319-74817-7_2

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DOI: 10.1007/978-3-319-74817-7_2

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