Utilizing Enterprise Resource Planning in Decision-Making Processes

Bahram Bahrami () and Ernest Jordan ()
Additional contact information
Bahram Bahrami: Macquarie University
Ernest Jordan: Macquarie University

A chapter in Innovation and Future of Enterprise Information Systems, 2013, pp 153-168 from Springer

Abstract: Abstract This paper reports on findings from a research project investigating Enterprise Resource Planning (ERP) and its utilization on decision-making processes in Australian organizations. The focus of the study is to reveal if and how the vast amount of data, which is generated by ERP systems, could improve decision-making processes on strategic and tactical levels. The findings are based on data consists of information collected in two phases by semi-structured interviews and survey. Findings from two phases of data collection is used to build a System Dynamics model as an exploratory vehicle to verify findings and formulate practical scenarios to help managers utilizing enterprise systems for their more strategic benefits such as decision-making.

Keywords: ERP; Decision making; Decision support systems; System dynamics (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:lnichp:978-3-642-37021-2_13

Ordering information: This item can be ordered from
http://www.springer.com/9783642370212

DOI: 10.1007/978-3-642-37021-2_13

Access Statistics for this chapter

More chapters in Lecture Notes in Information Systems and Organization from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().