Exploring Effects of Patients’ Regulatory Focus on Their Compliance After Misdiagnosis

Xinyi Lu ()
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Xinyi Lu: Zhejiang Gongshang University

A chapter in LISS 2022, 2023, pp 17-29 from Springer

Abstract: Abstract Patients may not be able to correctly treat misdiagnosis, which may influence treatments. Patients with different regulatory focuses may view the misdiagnosis from different perspectives, so this study aims to explore the effects of patients’ regulatory focus on their compliance when there is a misdiagnosis, by establishing a research model. An online survey involving 345 valid responses was conducted to collect data, and partial least squares-structural equation modelling was adopted to analyze data and test hypotheses. Results indicate that after misdiagnosis, promotion focus had positive effects on patients’ trust in physicians and psychological safety, while had a negative effect on patients’ ego depletion. Prevention focus had positive effects on patients’ go depletion, and had negative effects on patients’ trust in physicians and psychological safety. Patients’ trust in physicians and psychological safety had positive effects on their compliance, but ego depletion had a negative effect on compliance. Findings suggest that: (1) hospitals and physicians should focus more on patients with a prevention focus; (2) physicians should recognize their mistakes accurately and make efforts to prove their professionalism to regain trust; (3) physicians can create a safe treatment environment to increase patients’ psychological safety, and help regulate patients to improve compliance.

Keywords: Regulatory focus theory; Patient compliance; Trust in physicians; Ego depletion; Psychological safety (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnopch:978-981-99-2625-1_2

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DOI: 10.1007/978-981-99-2625-1_2

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