Facilitating Integration in Complex Projects: A Case Study

Yinbo Li, Cheryl Shu-Fang Chi and Yilong Han ()
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Yinbo Li: Tongji University
Cheryl Shu-Fang Chi: The Walt Disney Company
Yilong Han: Tongji University

A chapter in Proceedings of the 27th International Symposium on Advancement of Construction Management and Real Estate, 2023, pp 1701-1709 from Springer

Abstract: Abstract The increasing complexity of engineering projects is a result of multiple stakeholder interfaces, interdependent processes of different tasks, and large amounts of information generated and flowing within project networks. To cope with complexity and deliver quality projects, the current literature argues that integration is needed in the mindsets and skills of both project managers and project teams. However, how to facilitate integration through project management, especially in complex environments, has yet to be explored with empirical evidence. We studied an ongoing construction project with highly complex characteristics and examined the transition from fragmented management practices to an integrated approach and how it helped improve the project team’s ability to manage project complexity. The results of the case study reveal the elements of integration management and its dynamic nature, where routine development and boundary spanning are critical to its effectiveness.

Keywords: Boundary spanning; Case study; Complex project; Integration management; Routine (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:lnopch:978-981-99-3626-7_132

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DOI: 10.1007/978-981-99-3626-7_132

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