Understanding Causes and Resolutions of Construction Disputes: A Case Study

Haijun Gu (), Shang Zhang and Qianqian Wang
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Haijun Gu: Suzhou University of Science and Technology
Shang Zhang: Suzhou University of Science and Technology
Qianqian Wang: Suzhou University of Science and Technology

A chapter in Proceedings of the 27th International Symposium on Advancement of Construction Management and Real Estate, 2023, pp 727-738 from Springer

Abstract: Abstract Although there are a few empirical research into the dispute problem in the Chinese construction industry, the causes and effective resolution methods are unknown in the context of COVID-19 pandemic. To investigate the causes and resolutions of construction disputes in China, this research employs the methods of literature review, questionnaire survey and interview. 93 professionals’ viewpoints were used for empirical analysis. The results indicate that the COVID-19 (4.20) has a significant impact on construction disputes, and contractual causes (4.00) are the most common disputes. Diverse stakeholders’ perceptions of the causes of construction disputes varied significantly. Furthermore, most disputes are resolved by negotiation (35.5%) and mediation (49.5%). This research provides professionals with invaluable insights into construction dispute’s types and dispute resolution systems. Moreover, it allows the various construction stakeholders to understand and take into consideration the perceptions of other participants when applying risk and dispute prevention techniques.

Keywords: Construction disputes; Stakeholders; Causes; Resolutions (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-981-99-3626-7_56

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