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What Do HR Managers Really Do?

Catherine L. Welch and Denice E. Welch ()
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Catherine L. Welch: University of Sydney
Denice E. Welch: University of Melbourne

Management International Review, 2012, vol. 52, issue 4, No 5, 597-617

Abstract: Abstract The contribution of the HR function in supporting international business operations has received limited attention to date, with even less attention paid to HR roles. This article seeks to address this by studying the role of HR managers on international projects. We identify five IHR roles: service provider, policy police, strategic partner, change agent; and welfare officer. We also identifyhow these roles are enacted, questioning the prevailing divide between strategic and operational roles; and adding another dimension—emotional. We also argue that role enactment is context-specific; and show how context constrains as well as enables IHR role enactment.

Keywords: HR roles; Role enactment; IHR function; International project operations; Contextualizing HR (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/s11575-011-0126-8

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