Corporate Social Responsibility Challenges of International Service Firms: An Introduction and Research Agenda

Enrico Battisti (), Hussain G. Rammal (), Hemant Merchant (), Pervez Ghauri () and Niccolò Nirino ()
Additional contact information
Enrico Battisti: University of Turin
Hussain G. Rammal: The University of Adelaide
Hemant Merchant: University of South Florida
Pervez Ghauri: University of Birmingham
Niccolò Nirino: University of Turin

Management International Review, 2025, vol. 65, issue 3, No 1, 399-414

Abstract: Abstract The global services sector faces unique Corporate Social Responsibility (CSR) challenges that differ substantially from those encountered by manufacturing multinational enterprises (MNEs). This introductory paper examines the importance of understanding CSR in international service firms, highlighting the distinctive characteristics that make CSR implementation more complex in the global services context. We introduce the six papers that address these challenges and are part of this focused issue. The key emergent challenges for the service sectors are identified, and we provide a roadmap for both scholars and practitioners navigating the complex landscape of responsible business practices in service industries.

Keywords: Corporate social responsibility; International service firms; Multinational enterprises; Sustainable development goals; Professional services; Virtual work (search for similar items in EconPapers)
Date: 2025
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s11575-025-00591-7 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:manint:v:65:y:2025:i:3:d:10.1007_s11575-025-00591-7

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/11575

DOI: 10.1007/s11575-025-00591-7

Access Statistics for this article

Management International Review is currently edited by Michael-Jörg Oesterle and Joachim Wolf

More articles in Management International Review from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().