Process Optimization and Efficient Personnel Employment in Hospitals

Gert Zülch, Patricia Stock and Jan Hrdina ()
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Gert Zülch: University of Karlsruhe
Patricia Stock: University of Karlsruhe
Jan Hrdina: University of Karlsruhe

A chapter in Operations Research Proceedings 2006, 2007, pp 325-330 from Springer

Abstract: Abstract The hospital field in Germany, with its 1.1 million employees and 62 billion Euro annual turnover (figures from 2001), represents a large and socially important field of activities [3, pp. 13]. If one considers the patients as “action object”, the work system (cf. [4, p. 81]) “hospital” is characterized by a number of particularities: First, treatment decision have to be made based on incomplete information and the treatment sequences must be carried out individually, meaning that they can only be planned to a limited degree. Furthermore, the complex treatment sequences must fulfil the treatment order reliably and efficiently. On the other hand, treatment processes must also take occupational health and safety and hygiene requirements of the medical and nursing personnel into account [10, p. 224].

Keywords: Activity Network; Goal Attainment; Intensive Care Patient; Nursing Personnel; Hygiene Requirement (search for similar items in EconPapers)
Date: 2007
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DOI: 10.1007/978-3-540-69995-8_53

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