Study of project type and team structure in the Indian software outsourcing industry

Debasisha Mishra () and M. Ramkumar ()
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Debasisha Mishra: Indian Institute of Management
M. Ramkumar: Indian Institute of Management Raipur

OPSEARCH, 2022, vol. 59, issue 1, No 12, 324-349

Abstract: Abstract The purpose of this paper is to find out the development team structure and work division at the onsite and offshore location for development, re-engineering and maintenance projects in Indian outsourcing software industry. This study employs expert interview approach in Indian software industry to find out team structure and work division between onsite and offshore locations. The requisite data were collected through focus group meeting, expert interviews and direct observations. The study found that the development projects require higher onsite presence in comparison to re-engineering and maintenance projects and offshore team involved in coding and testing work. The role and responsibilities of team members at onsite and offshore location varies drastically for different kinds of projects in an outsourcing environment. The software project manager can use the findings to get more insight into the project and divide the software team between onsite and offshore location. The study is novel as there is little attempt at finding the team structure to execute various kinds of business software development in outsourcing environment in the context of India.

Keywords: Team structure; Onsite-offshore work division; Indian outsourcing software projects (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1007/s12597-021-00546-0

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