Do Hotels Care? A Proposed Smart Framework for the Effectiveness of an Environmental Management Accounting System Based on Business Intelligence Technologies

Christos Sarigiannidis, Constantinos Halkiopoulos (), Konstantinos Giannopoulos, Fay Giannopoulou, Anastasios E. Politis, Basilis Boutsinas and Konstantinos Kollias
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Christos Sarigiannidis: MISBILAB, University of Patras
Constantinos Halkiopoulos: MISBILAB, University of Patras
Konstantinos Giannopoulos: MISBILAB, University of Patras
Fay Giannopoulou: Iris Consulting
Anastasios E. Politis: University of Western Attica
Basilis Boutsinas: MISBILAB, University of Patras
Konstantinos Kollias: Democritus University of Thrace

A chapter in Culture and Tourism in a Smart, Globalized, and Sustainable World, 2021, pp 635-647 from Springer

Abstract: Abstract Last decades, tourism, which has grown rapidly worldwide, is highly interconnected with environment quality. Specifically, many activities in hospitality industry have adverse impacts on environment. Hotels are customer-oriented organizations, operating within a complex structure aiming to provide services to people that travel for a variety of reasons, i.e., business, leisure, etc. To provide “guest experience” and gain profit, hotels consume a large amount of resources (energy, water, and non-durable products) which result in creating waste of various kinds and influences the environment in many ways. Firstly, the present paper investigates the characteristics of an Environmental Management Accounting system (EMA). It also illustrates the innovative structure of accounting for the environmental costs which are normally hidden into overheads or are totally ignored. More specifically, this research proposes a smart framework that focuses on the Industry 4.0 innovations in order to collect the appropriate data in a hotel setting. Since a large amount of such data emerges from devices connected to the Internet of things (IoT), business intelligence techniques are proposed for big data analytics. Finally, an EMA system is used to transform data into monetary units. Thus, the proposed smart framework comprises a system of measuring environmental costs in both physical units and in monetary terms for hotels sector, implementing Industry 4.0 elements. This framework can be used as an innovative tool for waste management, and the enhancement of sustainability and environmental protection.

Keywords: Tourism industry; Hotel sector; Industry 4.0; Waste management; Environmental management; Big data analytics (search for similar items in EconPapers)
JEL-codes: M41 Q55 Q56 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-72469-6_41

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DOI: 10.1007/978-3-030-72469-6_41

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