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Daily Deals Usage in the Pandemic Context of the Slovenian Hotels: Technology Adoption Perspective

Miha Bratec (), Petra Zabukovec Baruca () and Katarzyna Minor ()
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Miha Bratec: University of Primorska
Petra Zabukovec Baruca: University of Primorska
Katarzyna Minor: Cardiff Metropolitan University

A chapter in Information and Communication Technologies in Tourism 2023, 2023, pp 105-110 from Springer

Abstract: Abstract This paper analyses the usage of Daily Deals (DDs) in the COVID-19 pandemic context. A constructivist approach and grounded theory methodology are applied to study the managerial DDs usage in Slovenian hotels. The results show a predominance of organisational and external environmental factors, such as government regulation, linking structures, and industry characteristics, on the usage of DDs. These are shown in a conceptual DDs usage model. The study contributes to the hotel digital marketing literature by merging the two leading technology adoption frameworks to explain the formation of attitude and usage of DDs in a specific pandemic context.

Keywords: Daily deals; Flash sales; Coupon marketing; Technology adoption; TAO; UTAUT; COVID-19 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-25752-0_12

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DOI: 10.1007/978-3-031-25752-0_12

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