Integration of Blockchain Technology in Tourism Industry: Opportunities and Challenges

Constantinos Halkiopoulos (), Hera Antonopoulou and Nikos Kostopoulos
Additional contact information
Constantinos Halkiopoulos: University of Patras
Hera Antonopoulou: University of Patras
Nikos Kostopoulos: University of Patras

A chapter in Tourism, Travel, and Hospitality in a Smart and Sustainable World, 2023, pp 353-368 from Springer

Abstract: Abstract Tourism is crucial to people’s everyday life and the global economy. However, despite its significance, the conventional tourism business confronts significant development obstacles. Consequently, incorporating digital technology into the traditional tourism business in order to further cut costs and increase efficiency is regarded as an absolute necessity. As a nascent technology, blockchain has the potential to revolutionize the tourism sector since it provides a secure platform connecting the tourism business and its customers (employees and tourists). Through this endeavor, a comprehensive literature assessment on blockchain technology in smart tourism will be conducted. In addition, the Internet of Things (IoT) and large-scale analytics can be utilized to enhance the tourist experience. It is important to note that during the COVID-19 pandemic, the tourism industry’s issues were more standardized. Therefore, the conventional tourism business should be swiftly modernized. From the perspective of smart tourism, blockchain can serve as a platform that reliably and efficiently connects travelers with tourism products.

Keywords: Blockchain; Smart tourism; Tourism industry; Innovative platforms; Tourist experience; Data analytics (search for similar items in EconPapers)
JEL-codes: L86 O32 O33 Z32 (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-26829-8_22

Ordering information: This item can be ordered from
http://www.springer.com/9783031268298

DOI: 10.1007/978-3-031-26829-8_22

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().