The Relationship Between Leadership Styles and Communication—Effect on Team Efficiency on the Tourism Industry

Angelos Ntalakos (), Dimitrios Belias () and Athanasios Koustelios
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Angelos Ntalakos: University of Thessaly
Dimitrios Belias: University of Thessaly
Athanasios Koustelios: University of Thessaly

A chapter in Tourism, Travel, and Hospitality in a Smart and Sustainable World, 2023, pp 143-159 from Springer

Abstract: Abstract During the past 40 years, the concept of leadership has been bothering several researchers. Leadership studies have revealed direct relationships between leadership styles and a plethora of occupational factors, such as job satisfaction (Asghar, S. & Oino, I. (2018). Leadership Styles and Job Satisfaction. Market Forces, 13(1), 1–13., Available at SSRN: https://ssrn.com/abstract = 3,197,150; Belias D., Koustelios A., Gkolia A.( 2015). Leadership Style and Job Satisfaction of Greek Banking Institutions. International Journal of Management and Business Research (IJMBR). Vol. 5, Issue. 3. Page No 237–248; Belias D., Gkolia A., Koustelios A., Varsanis K. (2015). Leadership Style and personal characteristics of Greek banking employees. Journal of Management Research. Vol. 5, Issue. 3. Page No 156–164; Belias, D., Rossidis, I., Papademetriou, C., Lamprinoudis N. (2020b). The Greek Tourism Sector: An analysis of Job Satisfaction, Role Conflict and Autonomy of Greek Εmployees. Journal of Human Resources in Hospitality & Tourism. https://doi.org/10.1080/15332845.2021.1959825 ), work commitment (Keskes, Intangible Capital 10:26–51, 2014; Koustelios et al., Inspection of Public Management 1:43–55, 2021), work motivation (Rita et al., International Journal of Law and Management 60:953–964, 2018; Eliyana & Ma’arif, 2019), and trait emotional intelligence (Ntalakos, A., Rossidis, I. & Belias, D. (2022). Trait Emotional Intelligence Trait Emotional Intelligence & Leadership: A study of managers and employees, Proceedings of the 21st European Conference on Research Methodology for Business and Management Studies, ECRM 2022, pp. 149–156, https://doi.org/10.34190/ecrm.21.1.330 ; Ntalakos, A., Belias, D., Koustelios, A. and Tsigilis, N. (2022b). Organizational Culture and Group Dynamics in the Tourism Industry. In Proceedings of the 5th International Conference on Tourism Research 2022, Porto, ISBN 978-1-914,587-33-7, ISSN 2516-3612, pages 286–293;). Although there have been several researches regarding leadership and the above factors, there seems to be a research gap regarding the connection between leadership styles and communication; this gap is created due to the small amount of researches in the specific field. For example, (Eisenberg et al., Small Group Research 50:348–380, 2019) suggest that transformational leaders should take into account the importance of team communication when working with geographically dispersed teams. In addition, (Terek et al., Educational Sciences: Theory & Practice 15:73–84, 2015) argue that leadership has a significant influence on the communication satisfactory of teachers in primary school. Despite the few researches that mentioned, there is no theoretical or empirical framework that connects leadership styles and communication as well as their effect on team efficacy as far as the tourism industry is concerned. The aim of the paper is to examine the connection between leadership styles and communication on the tourism industry providing the theoretical and the empirical models that can shed some light on the above relationship. The methodology that will be used is literature review of papers, studies, and articles retrieved from online bibliographic database (such as Google Scholar, Web of Sciences, Elsevier Scopus).

Keywords: Leadership styles; Communication; Team efficiency; Tourism industry; M10; M12 (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-3-031-29426-6_10

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