Proposal of an Acceptability Model for Telerehabilitation Platforms: Perspective of Health Professionals and Patient

Felipe Rubilar (), José Silva (), Daniel Gálvez (), Pavlo Santander () and Lorena Delgado ()
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Felipe Rubilar: Departamento de Ingeniería Industrial de la Universidad de Santiago de Chile
José Silva: Departamento de Ingeniería Industrial de la Universidad de Santiago de Chile
Daniel Gálvez: Departamento de Ingeniería Industrial de la Universidad de Santiago de Chile
Pavlo Santander: Departamento de Ingeniería Industrial de la Universidad de Santiago de Chile
Lorena Delgado: Departamento de Ingeniería Industrial de la Universidad de Santiago de Chile

A chapter in Human-Centred Technology Management for a Sustainable Future, 2025, pp 551-559 from Springer

Abstract: Abstract Telerehabilitation platforms are an innovative tool in the health area to support medical centers in their rehabilitation services. Being a recent and widely used tool, it is still evolving, so it is essential to have an evaluation mechanism that allows diagnosing the behavior and reaction of users to this type of platform. This article proposes an acceptance evaluation model based on the identification of the factors that characterize the user's decision to use this type of platform. Assessing this user intention has implications for healthcare centers as it provides support to enhance the design of their platforms.The proposed model is an aid to decision making to improve the user experience with this type of platform and thus improve the remote service.

Keywords: Telemedicine; Telerehabilitation; Acceptance model; Bayesian networks (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-031-72490-9_55

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DOI: 10.1007/978-3-031-72490-9_55

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