The Influence of Technology Utilization, Innovation Ambidexterity, and Government Support Moderated by Community on Business Resilience in Local Community MSMEs of Pontianak

Louise Wulandari (), Rina Djunita Pasaribu () and Sunu Puguh Hayu Triono ()
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Louise Wulandari: Telkom University, School Economics and Business
Rina Djunita Pasaribu: Telkom University, School Economics and Business
Sunu Puguh Hayu Triono: Telkom University, School Economics and Business

Chapter Chapter 24 in Economic Resilience and Sustainability—Vol. 1, 2025, pp 369-395 from Springer

Abstract: Abstract This study analyzes the impact of local community involvement, technology utilization, innovation ambidexterity, and government support on the business resilience of MSMEs in Pontianak, Indonesia. Using a quantitative survey of 400 MSMEs the research finds that technology, innovation ambidexterity, and government support significantly enhance business resilience, with local community involvement strengthening these effects. The findings highlight the importance of increasing technology adoption, fostering innovation ambidexterity, and optimizing government support to boost MSME resilience, especially in the VUCA era and post-pandemic context. These insights offer practical recommendations for MSME owners and policymakers to improve business sustainability and crisis preparedness.

Keywords: SMEs (Small and Medium Enterprises); Technology utilization; Innovation ambidexterity; Government support; Business resilience; Local communities (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-032-04218-7_24

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DOI: 10.1007/978-3-032-04218-7_24

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