From Complex Tasks to Collaborative Success: Communication and Performance in Virtual Reality Teams

Tristan Sanders (), Dominik Mahr () and Anna Krispin ()
Additional contact information
Tristan Sanders: Maastricht University, Department of Marketing and Supply Chain Management
Dominik Mahr: Maastricht University, Department of Marketing and Supply Chain Management
Anna Krispin: Zuyd University of Applied Sciences, Research Centre for Professional Communication in a Digitalizing Society

A chapter in XR and Metaverse, 2026, pp 281-293 from Springer

Abstract: Abstract Communication is vital for organisations, and recent developments in technology offer substantial opportunities for this. An example of such a technology is Virtual Reality (VR). However, literature on which aspects affect communication through VR is scarce. This study addresses this gap by contributing to the existing literature on VR, investigating the impact of task complexity in team-based VR. A between-subjects experiment examines how different task complexities affect team communication effectiveness, focusing on team communication quality and performance, and how this relationship is mediated by team dynamics factors (sense of unity and high skill integration) and user experience (UX) factors (immersion and social presence). Task complexity was found not to significantly affect team communication effectiveness in VR. However, team dynamics were found to, independently, affect team communication quality and performance. This highlights the importance of team dynamics in VR-based communicative tasks and their effect on effective team communication.

Keywords: Virtual reality; Task complexity; Team communication effectiveness; Team dynamics; User experience (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-032-11983-4_21

Ordering information: This item can be ordered from
http://www.springer.com/9783032119834

DOI: 10.1007/978-3-032-11983-4_21

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().