Evaluating the Benefits of IoT Technologies to Design a Multiservice Health Centre

Jhonatan Quiter Pinzon Euan (), Matthieu Gruson () and Yasmina Maïzi ()
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Jhonatan Quiter Pinzon Euan: Université du Québec à Montréal
Matthieu Gruson: Université du Québec à Montréal
Yasmina Maïzi: Université du Québec à Montréal

A chapter in Technology Management for Intelligent, Open and Responsible Organizations and Ecosystems, 2026, pp 129-136 from Springer

Abstract: Abstract The paper addresses the use of Internet of Things technologies to improve the performance of a hypothetical multi-service health centre. A simulation model is built to see the potential benefits of such technologies. The benefits are measured in terms of the average length of stay and average waiting time of the patients for four different services, namely vaccination, screening, sampling and consultation. The results indicate that among the tested technologies, only passive RFID would bring limited benefits.

Keywords: multi-service health centre; simulation; optimisation; internet of things (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-032-23124-6_16

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DOI: 10.1007/978-3-032-23124-6_16

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