Evaluation of the Impact of the Use of Virtual Assistants with Artificial Intelligence for the Training of Industrial Engineering Students

Macarena Arellano-Godoy (), Daniel Gálvez-Manríquez (), Lorena Delgado-Cadena (), Christopher Caceres-Coñoman () and Pavlo Santander-Tapia ()
Additional contact information
Macarena Arellano-Godoy: University of Santiago of Chile
Daniel Gálvez-Manríquez: University of Santiago of Chile
Lorena Delgado-Cadena: University of Santiago of Chile
Christopher Caceres-Coñoman: University of Santiago of Chile
Pavlo Santander-Tapia: University of Santiago of Chile

A chapter in Technology Management for Intelligent, Open and Responsible Organizations and Ecosystems, 2026, pp 356-363 from Springer

Abstract: Abstract The study evaluates the impact of virtual assistants with artificial intelligence on the learning of Industrial Engineering students. It is proposed that these assistants can improve autonomous learning, and an experimental protocol is developed to compare their effectiveness with that of face-to-face assistants. The results indicate that the level of learning remains similar in both modalities, but the experience varies: the virtual assistant is innovative and accessible, although with limitations in depth and fluency of answers, while the face-to-face assistant offers greater clarity and interaction. It is concluded that virtual assistants complement face-to-face education, being a support for autonomous learning, but require improvements to optimize their impact.

Keywords: Virtual Assistants; Artificial Intelligence; Autonomous Learning; Higher Education; Digital Tools (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-032-23282-3_43

Ordering information: This item can be ordered from
http://www.springer.com/9783032232823

DOI: 10.1007/978-3-032-23282-3_43

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().