Failures in Elements and Processes of Quality Management Systems in Companies and Their Potential Solutions

Ivan Litvaj (), Oľga Poniščiaková and Emese Tokarčíková
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Ivan Litvaj: Žilinská univerzita v Žiline, Fakulta prevádzky a ekonomiky dopravy a spojov Katedra ekonomiky
Oľga Poniščiaková: Žilinská univerzita v Žiline, Fakulta prevádzky a ekonomiky dopravy a spojov Katedra ekonomiky
Emese Tokarčíková: Žilinská univerzita v Žiline, Fakulta prevádzky a ekonomiky dopravy a spojov Katedra ekonomiky

Chapter Chapter 54 in Advances in Applied Economic Research, 2017, pp 823-829 from Springer

Abstract: Abstract Our article deals with quality, and is focused on the quality of products and provided services and primarily on the quality management systems in companies. We consequently identify certain failures in the quality management in companies, suggest and discuss potential solutions to the failures.

Keywords: Quality; Customer; Quality management system (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-48454-9_54

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DOI: 10.1007/978-3-319-48454-9_54

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