The Influence of HR Bias Towards Artificial Intelligence on High Performance HR Practices in Organizations

Ragland Thomas Gamaliel ()
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Ragland Thomas Gamaliel: Institute of Organization Effectiveness

Chapter 20 in Leveraging Emerging Technologies and Analytics for Empowering Humanity, Vol. 1, 2025, pp 407-421 from Springer

Abstract: Abstract Artificial Intelligence (AI) and innovative technologies have emerged as important factors determining the success of organizations today. One of the functions within organizations is the Human Resources (HR) function, which is responsible for managing and delivering the people related practices covering all aspects of the employee lifecycle right from recruitment to exit of employees. These human resource practices are being automated for increased effectiveness and efficiency and AI is being integrated into these practices to make them intelligent and deliver high performance HR services. The role of Human Resources professionals becomes very important as they have the important job of using the AI technology driven HR practices. However, the bias of HR professionals towards AI and its use in HR can have an impact on whether HR practices can become high performance driven or not, even though AI can help HR to become high-performance driven. This article presents a framework for understanding the impact of the bias of HR professionals towards the use of Artificial Intelligence in delivering high performance HR practices.

Keywords: Artificial intelligence; HR bias; High performance HR practices (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-981-96-2548-2_20

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DOI: 10.1007/978-981-96-2548-2_20

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