The Impact of Corporate Social Responsibility on Employee Engagement and Intention to Quit: A Survey of Small and Medium Enterprises in Hanoi

Khoa Dinh Vu and Huyen Thi Thu Nguyen ()
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Khoa Dinh Vu: Hanoi University of Industry
Huyen Thi Thu Nguyen: Hanoi University of Industry

A chapter in Proceedings of the 5th International Conference on Research in Management and Technovation, 2025, pp 135-151 from Springer

Abstract: Abstract The study was conducted to test the relationship between corporate social responsibility and employee engagement and intention to quit at small and medium-sized enterprises in Hanoi. In addition, the study also explores the mediating role of work motivation in the relationship between CSR and employee engagement and intention to quit. The study uses primary data from survey results, with 216 valid questionnaires. The research uses SEM structural model, data processing through SPSS and AMOS software. Research results show that CSR has an impact on employees’ work motivation, engagement, and intention to quit. At the same time, research also shows the mediating role of work motivation. Management implications and future research directions are also discussed.

Keywords: SMEs; Work motivation; CSR; Engagement; Intention to quit (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-981-97-9992-3_9

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DOI: 10.1007/978-981-97-9992-3_9

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