Thematic Analysis of Human Resource Availability in Managing Perceived Residual IT Risk Management in the Post-COVID-19 Era

Anupam Rastogi (anupam.rastogi@sbm.nmims.edu), Preeti Khanna (preeti.khanna@sbm.nmims.edu) and Akhil Kumar
Additional contact information
Anupam Rastogi: School of Business Management, SVKM’s NMIMS
Preeti Khanna: School of Business Management, SVKM’s NMIMS
Akhil Kumar: School of Business Management, SVKM’s NMIMS

Chapter Chapter 2 in Digital Economy Post COVID-19 Era, 2023, pp 15-38 from Springer

Abstract: Abstract Managing risk in the banking and financial industry is a top priority in any financial company and bank. The authors explore the importance of risk management and the related information technology risk management (ITRM) practices in banking and financial industries. The study adopted a qualitative approach to explore the challenges faced due to the unavailability of required human resources by India’s banking and financial sector during COVID-19 using the ITRM framework. Semi-structured in-depth interviews with senior executives and academicians in the BFSI sector helped us explore these challenges. Thematic analysis suggests that human resources are a critical factor for the changes in associated variables of the ITRM processes. The paper contributes to the limited literature on the availability of human resources in managing perceived residual IT risk management in the banking and financial industry uncertainties.

Keywords: Workforce; Labor shortage; Professionals; Risk management (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-981-99-0197-5_2

Ordering information: This item can be ordered from
http://www.springer.com/9789819901975

DOI: 10.1007/978-981-99-0197-5_2

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla (sonal.shukla@springer.com) and Springer Nature Abstracting and Indexing (indexing@springernature.com).