Embracing Sustainability Management Through Excellence in Services

Edited by Maria Vincenza Ciasullo (), Jacques Martin () and Federico Brunetti ()

in Springer Proceedings in Business and Economics from Springer

Date: 2024
ISBN: 978-3-031-65115-1
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Chapters in this book:

The Wellbeing Enterprise for Sustainability: Theory, Tenets, Testing

Jacques Martin, Ta Huy Hùng, Claudio Baccarani and Federico Testa

The Interconnections Between Digital Servitization and Sustainability: Current Trends and Future Research Directions

Maria Vincenza Ciasullo, Alexander Douglas, Emilia Romeo and Miriana Ferrara

Lean Digital Culture as an Enabler of Corporate Sustainability Performance: The Mediating Role of Intention to Use Industry 4.0 Technologies

Maria Gianni and Katerina Gotzamani

Exploring the Influence of Digital Communication Tools on Reputation and Loyalty: A Study of Agri-food Firms

Emanuela Conti, Linda Gabbianelli and Tonino Pencarelli

Italian Museums, Sustainability, and the Voice of Generation Z

Annamaria Esposito and Chiara Fisichella

What if Banking was Green? An Essay to Quantify the Effect of Fintech on Financial Inclusion and Environmental Sustainability

Hadjer Boulila, Widad Metadjer and Seyf Eddine Benbekhti

A New Business Model for the Fashion Industry. The Emergence of Fashion-as-a-Service

Alessio Travasi and Fabio Musso

The Sustainability Opportunity Study (SOS)–The Case of Swedish Cement and Concrete

Raine Isaksson, Max Rosvall and Arezou Baba Ahmadi

Process Mapping for Relevance. Revisiting the Sustainability Opportunity Study

Max Rosvall

Safeguarding Ethics, Sustaining Success: The Role of Italy’s Legality Rating in Mitigating Firms’ Insolvency Risk

Davide Liberato lo Conte and Giuseppe Sancetta

Performing Audits in a Service Company that is Implementing Lean and ISO 14001 for Environmental Sustainability. A Case Study from Italy

Andrea Chiarini and Nicola Cobelli

Creating a Value Driven Entrepreneurship Opportunity Using Design Thinking and ‘Servitisation’

Hilary Collins

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DOI: 10.1007/978-3-031-65115-1

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