The Port as a Set of Socio-technical Systems: A Multi-organisational View

Sandra Haraldson (), Mikael Lind (), Stefan Breitenbach (), Juan Carlos Croston (), Mathias Karlsson () and Gerald Hirt ()
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Sandra Haraldson: Research Institutes of Sweden (RISE)
Mikael Lind: Research Institutes of Sweden (RISE) and Chalmers University of Technology
Stefan Breitenbach: Port of Hamburg Marketing
Juan Carlos Croston: Manzanillo International Terminal
Mathias Karlsson: Research Institutes of Sweden (RISE)
Gerald Hirt: HVCC Hamburg Vessel Coordination Center

A chapter in Maritime Informatics, 2021, pp 47-63 from Springer

Abstract: Abstract A multi-organisational perspective is a valuable lens for understanding the operations of a port and the implications for maritime informatics. A port can be viewed as a conglomerate of collaborative entities confined, typically, to a harbour. It can also be analysed as a set of socio-technical systems, which is particularly useful for change management. A port’s organisations co-create value by means of value chains and value networks. The organisations within a port, each and collectively, operate five types of systems—engagement, production, record, inquiry, and framing, ideally by and within an organisation and across organisations through virtuous interrelationships enabled by digital technology.

Keywords: Multi-organisational business; Socio-technical change; Value creation; Transhipment hub; System levels (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/978-3-030-50892-0_4

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