Design Thinking in Healthcare—Enabler for Digitalization in Complex Environments: Why Healthcare Is Adequate to Proof the Potential of Design Thinking for Software-Intensive Ecosystems

Christophe Vetterli ()
Additional contact information
Christophe Vetterli: Vetterli Roth & Partners AG

A chapter in Design Thinking for Software Engineering, 2022, pp 191-200 from Springer

Abstract: Abstract A prominent news agency in Switzerland titled in February 2021 that «Switzerland has missed the digitalization of its healthcare» (Hehli and Gafafer, Die Schweiz hat die Digitalisierung des Gesundheitswesens verschlafen—wie sehr, zeigt ein Vergleich mit Dänemark. Neue Zürcher Zeitung, 2021). A statement which is not only true for Switzerland, rather a worldwide phenomenon—unfortunately only with a few exceptions. Healthcare could be a perfect ground for software-intensive products and services and even holistic solutions ecosystems. However, healthcare is different and needs a catalyst to overcome the retard in many dimensions within digitalization. Design Thinking has proven to be such a catalyst by engaging the patient-centric providers together with IT experts in solution development and developing a very specific preview of the future and therefore clear requirements. In an environment where resources are constantly scarce, it is tempting to foster shortcuts in the application of Design Thinking, which are not worth the time gained at first glance.

Keywords: Healthcare; Patient-centric design; Innovation; Physician involvement (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-030-90594-1_13

Ordering information: This item can be ordered from
http://www.springer.com/9783030905941

DOI: 10.1007/978-3-030-90594-1_13

Access Statistics for this chapter

More chapters in Progress in IS from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().