The Early History of IT Outsourcing: A Personal Reflection

Rudy Hirschheim ()
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Rudy Hirschheim: Lousiana State University

A chapter in Digitalization Across Organizational Levels, 2022, pp 21-39 from Springer

Abstract: Abstract In this chapter, I attempt to document the early days of Information Technology Outsourcing, starting with the initial EDS facilities management contracts, which then led to the notion of IT outsourcing and its proliferation. I will present the history of the mega-deals, and some of the ideas, lessons, and rationale, which drove early outsourcing. By understanding the early history of IT outsourcing, it better positions us to appreciate the evolution and challenges facing today’s new forms of outsourcing.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-031-06543-9_2

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DOI: 10.1007/978-3-031-06543-9_2

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