Cybercrime Prevention Techniques & Comprehensive Cyber Crime Victim Service Package Proposal

Melissa K. A. Lukings (), Arash Habibi Lashkari () and Payman Hakimian ()
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Melissa K. A. Lukings: York University
Arash Habibi Lashkari: York University, School of Information Technology
Payman Hakimian: Royal Canadian Mounted Police (RCMP)

Chapter 7 in Understanding Cybercrime Victim Services, 2026, pp 155-176 from Springer

Abstract: Abstract This chapter presents a transformative framework for building a victim-centered, police-facilitated response to cybercrime. It bridges the gap between the best international practices and practical law enforcement applications by proposing a Comprehensive Cybercrime Victim Services Package, a modular system designed to provide timely, compassionate, and coordinated support for individuals affected by digital crimes. Drawing on insights from previous chapters and models such as Australia’s IDCARE, the UK’s Action Fraud, Finland’s multi-agency approach, and Canada’s RCMP Victim Services, the chapter outlines five core service categories: digital containment and harm reduction, psychosocial first aid, legal guidance, financial and identity protection, and long-term education and empowerment. These are operationalized through five interlinked components, including a First-Responder Toolkit, Victim Information Packet, Referral and Escalation Map, Case Management Dashboard, and Community Outreach resources. Together, these tools ensure consistency, accountability, and inclusivity across all levels of police engagement. The chapter also introduces a detailed implementation strategy supported by key performance indicators (KPIs) and ethical safeguards addressing privacy, consent, accessibility, and resource inequality. By institutionalizing trauma-informed, culturally sensitive, and collaborative approaches, the proposed package redefines the role of law enforcement, from reactive investigation to proactive victim care and digital resilience building. This foundation sets the stage for the next chapter, which advances policy recommendations for embedding these victim-centered practices into national and international cybercrime response frameworks.

Date: 2026
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DOI: 10.1007/978-3-032-13273-4_7

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